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iPhone & Samsung Phone Repairs in Essex

Looking for trusted phone repairs in Essex? At Repair My Crack, we provide iPhone and Samsung phone repairs for customers across Essex, with a drop-in location in Harlow and a secure FREE UK mail-in repair service.

Whether you have a cracked screen, poor battery life, charging issues, camera faults or another hardware problem, we can help with diagnostics and repair options for a wide range of iPhone and Samsung Galaxy models.

Browse our repair services: iPhone repairs and Samsung repairs.


Essex phone repairs with Harlow drop-in support

We support customers across Essex with flexible repair options. If you are local, you can use our Harlow drop-in repair service. If you are elsewhere in Essex, you can also use our tracked mail-in service.

We regularly help customers in and around Harlow and across Essex, including areas such as Chelmsford, Colchester, Basildon, Brentwood, Braintree, Epping and surrounding towns (subject to service type and booking availability).

If you are specifically based in Harlow, see our dedicated local page: Harlow phone repairs.


Drop-in address for Essex customers (Harlow)

Repair My Crack – Harlow Business Centre
Harlow Business Centre, Lovet Road, Harlow, CM19 5AF

Opening hours
Monday to Friday: 9am – 5pm
Weekends: By appointment

Please contact us before visiting to confirm repair availability, your phone model, fault details and appointment times:
Contact Repair My Crack.


Popular iPhone and Samsung repairs in Essex

iPhone repairs

We repair many common iPhone faults, including:

  • Cracked screen and display replacement
  • Battery replacement and battery performance issues
  • Charging port repairs
  • Rear glass / back glass damage
  • Camera, speaker and microphone faults
  • Diagnostic checks and fault finding

View iPhone repair options:
iPhone Repairs

Samsung repairs

We also repair Samsung Galaxy devices for a wide range of faults, including:

  • Samsung screen replacement
  • Battery replacement
  • Charging port repairs
  • Rear glass / back cover repairs
  • Camera and button faults
  • Diagnostics and fault checks

View Samsung repair options:
Samsung Repairs


How our Essex phone repair service works

Option 1: Drop-in repair in Harlow (Essex)

  1. Contact us with your phone model and fault details.
  2. We confirm repair options, availability and appointment time (if needed).
  3. Visit our Harlow location for your booked repair or assessment.
  4. We repair and test your phone.
  5. Collect your device or arrange return delivery.

Option 2: Mail-in repair from anywhere in Essex

  1. Choose your repair online or contact us for a quote.
  2. Package your phone securely and send it using our tracked postal service.
  3. We receive, inspect and repair the device.
  4. We test the device and return it via tracked delivery.

For guidance on posting items containing batteries and electronic devices, please check the Royal Mail prohibited and restricted items guidance before sending your phone.


Preparing your phone before a repair

Before dropping off or posting your phone, we recommend that you:

  • Back up your data
  • Remove your SIM card where possible
  • Note your passcode if testing is required (only if requested)
  • Remove cases and accessories before posting

Official preparation guidance:


Why choose Repair My Crack for phone repairs in Essex?

  • Essex coverage with a Harlow drop-in point
  • UK-wide mail-in repairs for convenience
  • Repairs for iPhone and Samsung devices
  • Clear communication before and during repair
  • Tracked return delivery for mail-in jobs
  • Convenient contact and booking support

You can also view our wider area coverage on the Locations page.


About Essex and local coverage

Essex is one of our key service areas, with local drop-in support available in Harlow and mail-in repairs available across the county. For official local services and transport information, visit the Essex County Council website.

If you are outside Essex, we also provide UK mail-in phone repairs and location pages for other areas we cover.


Frequently asked questions about Essex phone repairs

Do you offer phone repairs across Essex?

Yes. We support customers across Essex through our Harlow drop-in service and our UK-wide mail-in repair option.

Where is your Essex drop-in location?

Our Essex drop-in point is at Harlow Business Centre, Lovet Road, Harlow, CM19 5AF. Please contact us before visiting so we can confirm availability and appointment times.

What are your opening hours for Essex customers?

Our standard hours are 9am to 5pm, Monday to Friday, with weekend appointments available by arrangement.

Can I post my phone to you from elsewhere in Essex?

Yes. If you are not near Harlow, you can send your phone using a tracked mail service and we will repair and return it.

Do you repair both iPhone and Samsung devices?

Yes. We repair a wide range of iPhone and Samsung Galaxy models. Start with our iPhone repairs and Samsung repairs pages.


Book your Essex phone repair

Ready to get your phone fixed? Choose your repair type or contact us for help with the correct repair: