Mail-In Phone Repair for London
Skip the queue at a shopping centre kiosk. Repair My Crack repairs iPhone and Samsung phones for London customers entirely by post — free tracked Royal Mail postage, no travelling across town, no waiting around while it’s fixed.
At a Glance: Repair My Crack repairs iPhone and Samsung phones for London customers by post, with free tracked Royal Mail postage both ways and transit insurance up to £750. Most repairs are completed within 2–4 days of posting. The workshop is in Harlow, Essex — a 40-minute train from Liverpool Street, so an in-person drop-in is realistic if you’d prefer it.
- Postage: Free tracked Royal Mail, both ways
- Insurance: Up to £750 in transit
- Typical turnaround: 2–4 days
- Warranty: 12 months on all repairs
- Drop-in alternative: Harlow, Essex — ~40 min from Liverpool Street
Why post instead of a London repair shop?
London has no shortage of phone repair counters, so it’s a fair question. The honest answer: a shopping centre kiosk is faster if they happen to stock your exact part. But for anything less common, or a repair that deserves proper diagnostics rather than a five-minute guess, our workshop carries a wider parts range and tests every repair before it goes back out.
It’s also genuinely quick from London: book online, post from any of the hundreds of Post Offices across the city, and most repairs are done the same day they reach us.
Prefer to hand it over in person?
Our only walk-in workshop is in Harlow, Essex — about 40 minutes from London Liverpool Street on the Greater Anglia/Stansted Express line. For some Londoners, especially anyone heading toward Essex or Stansted anyway, that’s a realistic alternative to posting. See our Harlow page for address and opening hours.
What we fix
| Device | Common faults |
|---|---|
| iPhone | Screen/glass, battery, charging port, camera, back glass |
| Samsung Galaxy | Screen, battery, charging port, camera, back glass |
Sending your phone from London
Book online, and we’ll email a free Royal Mail tracked label within one working day. Back up your data, remove your SIM, and pack the phone securely — any Post Office in London will take it from there. Full guidance is on our mail-in repairs page.
FAQs
Do I need to travel anywhere?
No — this is a fully postal service. Book online, post from anywhere in London, and we handle the rest. If you’d rather visit in person, our only drop-in workshop is in Harlow, Essex.
How long does it really take from London?
Usually 2–4 days total, including postage both ways. We aim to start the repair the same day your phone arrives.
Is it insured in the post?
Yes, up to £750 in transit, from when you post it to when it’s back with you.