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When to Seek Professional Repair for Your iPhone Screen

24/05/2025 by Stephanie S

When to Seek Professional Repair for Your iPhone Screen

At Repair My Crack, we understand how essential your iPhone is to your everyday life. Whether it’s for staying connected with friends and family, managing work, or using essential apps, your phone is at the heart of your daily activities. So, when your iPhone screen is damaged, it can significantly impact your productivity and overall experience.

While some minor issues can be easily overlooked, it’s important to recognise when your phone’s screen needs professional repair. A damaged screen can range from minor cosmetic damage to serious functionality problems. In this blog, we’ll walk you through the most common signs that indicate it’s time to get your phone’s screen professionally repaired and why it’s important to address these issues promptly.

1. Visible Cracks or Chips on the Screen

One of the most obvious and recognisable signs of screen damage is visible cracks or chips on the screen. Whether the damage is from a drop, a sharp impact, or an unfortunate accident, the appearance of cracks or chips can make it difficult to use your phone effectively.

Even minor cracks on the surface can escalate into bigger issues over time. For instance, cracks can expand and spread, compromising the structural integrity of your phone’s screen. Additionally, cracks can interfere with touch sensitivity, making it difficult to interact with apps or navigate your device.

In cases where the damage is minor, it may be tempting to ignore the cracks and continue using the phone, especially if the display itself still works. However, putting off repairs can lead to further complications, such as:

  • Worsening damage: As time passes, the cracks may extend further and cause more of the screen to become unusable.

  • Risk of injury: Small glass shards can come loose from the cracks, which can be hazardous.

  • Unreliable touch sensitivity: As cracks expand, they can disrupt the function of the digitizer, affecting the touch input and making your phone less responsive.

For these reasons, it’s crucial to seek professional repair services as soon as you notice any cracks or chips. A professional repair technician can assess the extent of the damage and repair or replace the screen, preventing further deterioration.

2. Unresponsive Touchscreen

An unresponsive touchscreen is one of the most frustrating problems you can experience on your phone. The touchscreen is the primary way you interact with your device, so when it stops working properly, it can render your phone almost useless.

Several factors can cause your touchscreen to become unresponsive:

  • Internal screen damage: Sometimes, cracks or impacts can cause internal damage to the screen’s layers, including the digitizer. The digitizer is responsible for registering touch input, and when it malfunctions, the screen becomes unresponsive or erratic.

  • Software issues: Occasionally, software glitches or bugs can cause the touchscreen to behave incorrectly, such as freezing or failing to recognize touch gestures.

  • Malfunctioning components: Internal components, such as the display connector or the logic board, may become loose or damaged, causing touchscreen issues.

If your touchscreen stops responding to your touch or behaves erratically, it’s a clear sign that something is wrong. It’s important to have the device diagnosed by a professional repair technician, who can determine whether the problem is due to hardware or software and recommend the appropriate solution.

3. Distorted or Discoloured Display

Have you noticed strange lines, black spots, or unusual colour changes on your phone’s display? A distorted or discoloured screen is another clear indication that something is wrong. This issue typically occurs due to damage to the screen’s internal components, such as the display panel or the liquid crystals that create the image on the screen.

Here are some common causes of a distorted or discoloured display:

  • LCD damage: The LCD panel is responsible for generating the images you see on your screen. If it gets damaged, the display may show signs of distortion, such as lines, flickering, or color changes.

  • Water damage: Liquid exposure can cause the internal components of the display to malfunction, leading to color distortion, black spots, or unresponsive areas on the screen.

  • Physical impact: A drop or impact can cause internal components of the screen to misalign or crack, leading to display issues.

A distorted display can significantly impact your ability to use your phone, making it difficult to read text, view images, or interact with apps. To restore the screen to its original quality, it’s best to seek professional repair. A professional repair technician can assess the damage, replace any faulty components, and get your display working like new again.

4. Flickering or Flashing Screen

Another issue that might indicate your phone needs professional repair is a flickering or flashing screen. This problem can manifest as the screen intermittently flashing, flickering, or displaying uneven brightness.

Flickering or flashing screens can occur due to several reasons, including:

  • Faulty display connector: The display connector links the screen to the internal components of the phone. If it becomes loose or damaged, it can cause the screen to flicker or flash.

  • Hardware malfunctions: If any internal components, such as the motherboard or graphics processor, are damaged, they can cause visual disturbances, including flickering or flashing.

  • Software bugs: Occasionally, a software update or app malfunction can cause the screen to flicker. However, hardware-related flickering is more common.

This issue can be both frustrating and concerning, especially if it interferes with your ability to use your phone. It’s important to have a professional repair technician inspect your phone and determine whether the problem is caused by hardware or software. In most cases, flickering can be resolved through a screen replacement or hardware repair.

5. Liquid Damage

Liquid damage is one of the most severe issues that can affect your phone. Whether it’s a spilled drink, a drop in water, or exposure to humidity, water can cause significant damage to your iPhone. Liquid exposure can damage both the screen and internal components, leading to functionality problems and even permanent damage.

Here’s how liquid damage can affect your phone:

  • Screen malfunction: Water can seep into the screen, causing the display to malfunction. You may notice black spots, color distortion, or complete loss of display functionality.

  • Touchscreen issues: Liquid can also damage the digitizer, the component responsible for touch input. This can lead to unresponsiveness, delayed reactions, or erratic behavior when you try to use the touchscreen.

  • Corrosion of internal components: If liquid seeps into the phone’s internal components, it can cause corrosion and damage to the logic board, memory, and other critical parts.

If your phone has been exposed to liquid and you’re experiencing issues with the screen or other functions, it’s essential to seek professional repair immediately. Liquid damage can worsen over time, so the quicker you act, the better the chances of saving your device from permanent harm.

6. Touch Sensitivity Problems

Inconsistent touch sensitivity is another common problem that often indicates your iPhone screen needs professional repair. If certain areas of the screen respond to touch while others don’t, it can make using your phone difficult and frustrating.

Touch sensitivity problems are often caused by:

  • Damaged digitizer: The digitizer is the layer beneath the glass that registers touch input. If it becomes damaged due to cracks, drops, or internal malfunctions, some areas of the screen may stop responding to touch.

  • Screen misalignment: Sometimes, physical damage or wear and tear can cause the screen’s layers to misalign, affecting touch sensitivity.

  • Software issues: In some cases, software glitches can also cause touch sensitivity problems, though this is less common.

Regardless of the cause, touch sensitivity issues can make it difficult to use your phone effectively. To restore full functionality, it’s best to have the device professionally repaired. A professional repair technician will be able to diagnose the cause of the problem and either replace the damaged components or adjust the screen’s alignment.

7. Cracked Glass with an Intact Display

You might have noticed that the glass of your iPhone screen is cracked, but the display itself still works fine. While it may seem like a minor issue, it’s important not to ignore it. Cracked glass can lead to several complications if left unrepaired.

Here’s why you should seek professional repair even if the display is still functional:

  • Further damage: A cracked screen is more susceptible to further damage. The cracks can spread, and debris or dirt can get into the device, potentially affecting internal components.

  • Risk of injury: Sharp edges from the cracked glass can cause cuts or injuries to your fingers.

  • Reduced functionality: Over time, the cracked glass can interfere with touch sensitivity, making your phone harder to use.

If your screen is cracked, even though the display appears fine, it’s essential to have the glass replaced to avoid these issues. A professional repair technician can replace the glass and ensure your device remains in good condition.

Conclusion

Recognising the signs that your iPhone screen needs professional repair is crucial for maintaining your device’s functionality and avoiding further damage. Whether it’s a cracked screen, unresponsive touchscreen, or water damage, addressing these issues early can save you time, money, and frustration.

At Repair My Crack, we are committed to providing high-quality screen repair services to restore your device to its optimal performance. If you’re experiencing any of the issues mentioned in this blog, don’t hesitate to reach out to us. Our expert team is here to help you get your phone back in working order!